EXPERT LED TRAINING PROGRAMMES
Tailored training programmes aimed at supporting your HR and Management teams.
Discover our Training Programmes
At WorkWise, we are dedicated to delivering cutting-edge HR training programs that leverage best practice methods to captivate our audiences. Our approach ensures the seamless transfer of essential knowledge, skills, and behaviors. Below is a list of our available online HR training courses. Click on any course to learn more.
Diversity and Inclusion for Managers
Course Objective
To equip managers with the knowledge and skills necessary to foster an inclusive workplace, promote diversity, and implement effective inclusive practices.
Content
Understanding diversity and its importance in the workplace
Recognizing and addressing unconscious bias
Implementing inclusive practices and policies
Creating a supportive and equitable work environment
Managing and leading diverse teams
Addressing and preventing discrimination
Enhancing employee engagement through inclusion
Learning Outcome
By the end of the course, managers will:
Understand the value of diversity and inclusion
Be able to identify and mitigate unconscious bias
Implement strategies to create an inclusive workplace
Lead diverse teams effectively
Address discrimination and promote equality
Foster a culture of inclusion and engagement within their organization
Managing Absence
Course Objective
To provide managers and HR professionals with the tools and strategies necessary to effectively manage and reduce absenteeism in the workplace.
Content
Understanding the causes and impact of absenteeism
Identifying patterns and trends in absenteeism
Effective communication and engagement strategies
Supporting employees with health and personal issues
Legal considerations
Reasonable Accommodation
Learning Outcome
By the end of the course, participants will:
Understand the root causes and effects of absenteeism
Be able to identify and address absenteeism patterns
Develop and enforce effective absenteeism policies
Communicate effectively to reduce absenteeism
Support employees in managing health and personal challenges
Ensure legal compliance in absenteeism management
Monitor and assess the effectiveness of absenteeism strategies
Performance Management
Course Objective
To equip managers with the skills and strategies necessary to effectively manage and enhance employee performance.
Content
Understanding the principles of performance management
Setting clear and achievable performance goals
Conducting effective performance reviews and feedback sessions
Identifying and addressing performance issues
Developing performance improvement plans
Motivating and engaging employees
Legal considerations and compliance in performance management
Learning Outcome
By the end of the course, participants will:
Understand the key principles of performance management
Be able to set and communicate clear performance goals
Conduct constructive performance reviews and provide actionable feedback
Identify and address performance issues promptly
Develop and implement performance improvement plans
Motivate and engage employees to achieve their best performance
Ensure legal compliance in performance management practices
Probation Management
Course Objective
To provide managers with the knowledge and skills necessary to effectively manage employee probation periods and ensure successful onboarding.
Content
Understanding the purpose and importance of probation periods
Setting clear expectations and goals for new employees
Conducting regular check-ins and performance reviews during probation
Identifying and addressing performance issues early
Providing constructive feedback and support
Making informed decisions at the end of the probation period
Legal considerations and compliance in probation management
Learning Outcome
By the end of the course, managers will:
Understand the significance of probation periods in employee onboarding
Be able to set and communicate clear expectations for new hires
Conduct regular check-ins and performance reviews effectively
Identify and address performance issues promptly
Provide constructive feedback and support to new employees
Make informed decisions regarding employee retention post-probation
Ensure legal compliance in managing probation periods
Conflict Management
Course Objective
To equip managers with the skills and strategies necessary to effectively manage and resolve conflicts in the workplace.
Content
Understanding the nature and sources of workplace conflict
Identifying different conflict management styles
Effective communication techniques for conflict resolution
Strategies for mediating and resolving conflicts
Building a collaborative and positive work environment
Handling difficult conversations and situations
Legal considerations and compliance in conflict management
Learning Outcome
By the end of the course, managers will:
Understand the causes and dynamics of workplace conflict
Be able to identify and apply appropriate conflict management styles
Utilise effective communication techniques to resolve conflicts
Mediate and resolve conflicts constructively
Foster a collaborative and positive work environment
Handle difficult conversations with confidence
Ensure legal compliance in conflict management practices
People Management
Course Objective
To empower participants with the tools and techniques to manage teams effectively, promote employee engagement, and adhere to legal and ethical standards in people management in Ireland.
Course Content
Introduction to People Management
Defining the role and responsibilities of a manager.
Key traits of effective leadership.
Understanding the manager-employee relationship.
Employment Law Essentials
Overview of Irish employment law affecting managers.
Managing contracts, probation, and performance reviews.
Understanding employee rights (e.g., equality, discrimination, GDPR compliance).
Building Effective Teams
Recruitment and onboarding strategies.
Fostering diversity and inclusion.
Team dynamics and conflict resolution.
Performance Management
Setting clear goals and expectations.
Providing constructive feedback.
Handling underperformance and disciplinary procedures.
Employee Engagement
Strategies for boosting morale and motivation.
Promoting work-life balance and well-being.
Recognizing and rewarding achievement.
Leadership and Communication
Developing emotional intelligence.
Effective communication skills for managers.
Handling sensitive conversations (e.g., grievances, personal issues).
Managing Change
Leading through organizational change and uncertainty.
Supporting employees during transitions.
Navigating resistance and fostering adaptability.
Learning Outcomes
By the end of this course, participants will be able to:
Understand the fundamentals of people management and leadership.
Navigate Irish employment law with confidence and compliance.
Build and manage effective, diverse, and motivated teams.
Implement performance management practices that drive results.
Promote employee engagement and well-being.
Communicate effectively and handle sensitive situations with professionalism.
Lead their teams through change and foster resilience.
Employment Law
Course Objective
To provide participants with a foundational understanding of key aspects of Irish employment law, equipping them to ensure compliance and promote fairness in the workplace.
Course Content
Introduction to Employment Law
Purpose and key principles.
Overview of Irish employment legislation.
Contracts of Employment
Types of employment contracts.
Required terms and conditions.
Employee Rights and Employer Obligations
Minimum wage, working hours, and leave entitlements.
Data protection (GDPR) and safety obligations.
Equality and Non-Discrimination
Protected grounds under the Employment Equality Acts.
Addressing harassment and promoting inclusion.
Resolving Workplace Issues
Handling grievances and disciplinary actions.
Role of the Workplace Relations Commission (WRC).
Recent Legislative Updates
Highlights from the Work Life Balance and Miscellaneous Provisions Act 2023.
Emerging trends in Irish employment law.
Learning Outcomes
By the end of this training, participants will be able to:
Identify key legal requirements and employee rights in Ireland.
Draft and review compliant contracts of employment.
Apply equality principles to workplace policies and practices.
Handle workplace disputes effectively and legally.
Stay informed on recent and upcoming legislative changes.
Intoxicants in the Workplace
Course Objective
To provide participants with an understanding of the impact of intoxicants in the workplace, the legal framework surrounding addiction, and the obligations under the Employment Equality Acts to ensure a fair and supportive work environment.
Course Content
Introduction to Intoxicants in the Workplace
Definition of intoxicants (including alcohol, drugs, and prescription medications).
Overview of the Safety, Health and Welfare at Work Act 2005 regarding intoxicants.
Recognizing the signs and effects of substance misuse in the workplace.
Addiction and Its Impact
Understanding addiction as a medical condition.
The psychological, social, and economic effects of addiction on employees and organizations.
Addressing stigma and promoting a supportive workplace culture.
Legal Framework
Employer and employee obligations under the Safety, Health and Welfare at Work Act 2005.
Overview of the Employment Equality Acts 1998-2015 and their application to addiction.
Prohibition of discrimination on the grounds of disability, including addiction-related conditions.
Managing Intoxicants in the Workplace
Developing and implementing workplace policies on intoxicants.
Risk assessment and safety measures for employees under the influence.
Balancing disciplinary actions with support for employees struggling with addiction.
Supporting Employees
Promoting access to Employee Assistance Programs (EAPs).
Facilitating rehabilitation and return-to-work programs.
Ensuring reasonable accommodations for employees with addiction-related disabilities.
Learning Outcomes
By the end of this course, participants will be able to:
Understand the legal and ethical considerations surrounding intoxicants in the workplace.
Recognize the impact of addiction on employees and organizations.
Develop and implement compliant workplace policies on intoxicants.
Support employees struggling with addiction while ensuring workplace safety.
Apply the Employment Equality Acts to prevent discrimination and promote inclusion.
Foster a workplace culture that balances accountability with compassion.
Employment Equality
Course Objective
To provide participants with a comprehensive understanding of workplace equality, the legal framework that underpins it in Ireland, and practical strategies to promote a culture of diversity, inclusion, and fairness in the workplace.
Course Content
Introduction to Workplace Equality
Definition and importance of workplace equality.
Benefits of diversity and inclusion for organizations and employees.
Key challenges in achieving workplace equality.
Legal Framework
Overview of the Employment Equality Acts 1998-2015.
The nine protected grounds of discrimination (e.g., gender, age, disability, race, etc.).
Understanding direct and indirect discrimination, harassment, and victimization.
Promoting Diversity and Inclusion
Developing an inclusive workplace culture.
Addressing unconscious bias and fostering awareness.
Strategies for recruiting and retaining diverse talent.
Responsibilities of Employers and Employees
Employer obligations under the law.
Employee rights and responsibilities in promoting equality.
The role of managers in fostering equality and addressing complaints.
Addressing Inequality
Identifying and challenging discriminatory practices and policies.
Supporting employees from underrepresented or marginalized groups.
Handling complaints of discrimination, bullying, or harassment.
Policies and Best Practices
Drafting and implementing an equality policy.
Monitoring and measuring workplace equality.
Case studies and examples of successful equality initiatives.
Learning Outcomes
By the end of this course, participants will be able to:
Understand the principles and importance of workplace equality.
Navigate the Employment Equality Acts and ensure compliance with Irish law.
Recognize and challenge discrimination, harassment, and bias in the workplace.
Promote diversity and inclusion through policies and practices.
Foster a positive workplace culture that values equality and fairness.
Support employees in addressing inequality and resolving complaints.
Implement and monitor initiatives to achieve workplace equality.
Protected Disclosure
Course Objective
To equip participants with the knowledge and skills to handle protected disclosures in the workplace effectively and ensure compliance with Irish employment law while fostering a culture of transparency and accountability.
Course Content
Introduction to Protected Disclosures
Definition of protected disclosures and whistleblowing.
Importance of protecting whistleblowers in the workplace.
Ethical and organizational benefits of transparency.
Legal Framework
Overview of the Protected Disclosures Act 2014 and its amendment in 2022.
Key protections for whistleblowers under Irish law.
Obligations of employers to support and protect employees making disclosures.
Making and Handling Disclosures
Steps for employees to make protected disclosures.
Employer responsibilities in receiving and acting on disclosures.
Confidentiality requirements and GDPR compliance.
Developing a Protected Disclosures Policy
Key components of a legally compliant policy.
Establishing reporting channels (e.g., internal reporting, external authorities).
Ensuring accessibility and trustworthiness of the policy.
Investigating and Resolving Disclosures
Conducting fair and impartial investigations.
Avoiding retaliation or victimization of whistleblowers.
Managing disputes and conflicts arising from disclosures.
Promoting a Culture of Transparency
Encouraging openness and accountability.
Training managers and staff on protected disclosures.
Raising awareness of whistleblower protections and rights.
Learning Outcomes
By the end of this course, participants will be able to:
Understand the legal and ethical significance of protected disclosures.
Navigate the Protected Disclosures Act and its amendments.
Develop and implement a compliant protected disclosures policy.
Receive and investigate disclosures in a fair and confidential manner.
Protect employees from retaliation and promote a safe reporting environment.
Foster a workplace culture that values transparency and accountability.
Dignity at Work
Course Objective
To equip participants with the knowledge and skills to uphold dignity at work, prevent bullying and harassment, and ensure compliance with Irish employment law, including the HSA Code of Practice, IHREC Code of Practice, and the Employment Equality Acts 1998-2015.
Course Content
Introduction to Dignity at Work
Definition and importance of dignity at work.
The impact of bullying, harassment, and discrimination on employees and organizations.
Legal Framework
Overview of the Employment Equality Acts 1998-2015 and the nine protected grounds of discrimination.
Key provisions of the HSA Code of Practice on the prevention and resolution of bullying at work.
Insights from the IHREC Code of Practice on sexual harassment and harassment at work.
Preventing Bullying and Harassment
Recognising bullying and harassment behaviours.
Implementing preventative measures and fostering a respectful workplace culture.
Role of the contact person in addressing complaints.
Promoting Equality and Inclusion
Addressing unconscious bias and promoting diversity.
Ensuring compliance with equality laws and anti-discrimination policies.
Supporting employees from marginalised or underrepresented groups.
Handling Complaints and Resolving Issues
Informal and formal procedures for addressing complaints.
Conducting fair and impartial investigations.
Ensuring confidentiality and compliance with GDPR.
Developing Policies and Best Practices
- Drafting and implementing a dignity at work policy.
- Monitoring and measuring workplace culture.
- Case studies of successful dignity and equality initiatives.
Learning Outcomes
By the end of this course, participants will be able to:
Understand the principles of dignity at work and their importance.
Navigate the HSA Code of Practice, IHREC Code of Practice, and Irish equality laws effectively.
Recognize and address bullying, harassment, and discrimination in the workplace.
Promote a culture of respect, inclusion, and fairness.
Handle complaints and resolve issues in a legally compliant and sensitive manner.
Develop and implement policies that uphold dignity and equality at work.
Workplace Investigations
Course Objective
To equip participants with the knowledge and skills required to conduct fair, impartial, and legally compliant workplace investigations in Ireland, adhering to the S.I. 146 Code of Practice on Grievance and Disciplinary Procedures and the principles of natural justice.
Course Content
Introduction to Workplace Investigations
Definition and purpose of workplace investigations.
Overview of Irish employment law and its relevance to investigations.
Key triggers for investigations (e.g., grievances, misconduct, bullying, harassment).
Legal Framework
Understanding the S.I. 146 Code of Practice and its application.
Overview of statutory, contractual, and constitutional rights of employees.
Importance of compliance with the Workplace Relations Commission (WRC) guidelines.
Principles of Natural Justice
Ensuring fairness, transparency, and impartiality in investigations.
Avoiding bias and conflicts of interest.
Investigation Process
Establishing terms of reference for the investigation.
Gathering and assessing evidence (e.g., interviews, documentation).
Maintaining confidentiality and data protection compliance.
Roles and Responsibilities
Role of the investigator and decision-maker.
Rights of employees, including representation and access to evidence.
Managing external investigators when necessary.
Report Writing and Decision-Making
Structuring investigation reports.
Making findings based on the balance of probabilities.
Recommendations and next steps.
Common Pitfalls and Challenges
Avoiding procedural errors.
Handling sensitive cases
Managing appeals and disputes.
Learning Outcomes
By the end of this course, participants will be able to:
Understand the legal and procedural requirements for workplace investigations in Ireland.
Apply the S.I. 146 Code of Practice and the principles of natural justice effectively.
Conduct fair, impartial, and thorough investigations.
Draft clear and legally compliant investigation reports.
Identify and address common challenges in workplace investigations.
Ensure compliance with Irish employment law and protect employee rights.
Our Training Solutions
Virtual Training
Our training courses are available online, allowing participants to join from the comfort of their homes. Virtual learning effectively engages learners from diverse and distant locations.
In-Person Training
Our in-house training courses can be conducted on-site at your location, allowing participants to learn in a familiar environment. This approach fosters team collaboration and ensures that training is tailored to your specific business needs.
Tailored Training
Our bespoke training programs are customized to meet the unique needs of your business. We design and deliver tailored training solutions that address your specific challenges and goals, ensuring maximum relevance and impact for your team.